In today’s fast-changing work world, employees constantly need to learn new skills. At the same time, training budgets are shrinking. Who’s left to do the training? Whether it’s a quick software demonstration or a two-day seminar, it’s often managers, supervisors, and team leaders who must provide this “training-to-go.” This concise guide focuses solely on the critical elements of training, so readers can become “overnight” trainers. Filled with many real-world examples, the book presents dozens of field-tested tools for immediate use, including: ** 8 key steps to effective training ** 16 learning principles ** how to select media and delivery methods ** formats for training materials ** how to develop experiential exercises ** a training program checklist ** effective presentation steps ** common behavior problems ** 13 facts about how to ask questions ** 10 ways to interact with learners ** how learners can keep learning after (more…)
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