Review
Finally, a book that clearly explains what a performance consultant does! I have struggled with this for years. Stolovitch and Keeps have clearly nailed it. This is even better than Telling Ain’t Training; now you get the full picture of what it takes to improve employee performance. Read it and get to work! –Petti Van Rekom, ED.D., CPT, Regional Training and Development Manager, The Coffee Bean and Tea LeafKeeps and Stolovitch have ‘connected the dots’ for us. Everything in this book is practical and engaging and, most importantly, will help you be successful! You can’t miss! They have captured the essence of training vs. performance differentiation. Through a series of practical, engaging step-by-step cases, you learn the fundamentals of performance diagnosis and associated solutions. –Charlene Wells, CPT, Program Manager, Corporate Education, Development, and Training, Sandia National LaboratoriesStolovitch and Keeps use a refreshing writing style to blend r (more…)
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